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Ombudsman
Ombudsmen are advocates who protect and promote the rights of residents in long-term care facilities. If you have questions, concerns, or complaints about your rights and care, an ombudsman will:
Listen
Respect your choices
Protect your rights
Help resolve concerns and complaints
Offer ideas and options
Support resident and family councils
Ombudsman services are confidential and free of charge.
Local Representative
Mandy Weston
P.O. Box 1570
Russell Springs, Ky. 42642
1-800-264-7093
State Long-Term Care Ombudsman
Sherry Culp
3138 Custer Dr., Suite 110
Lexington, Ky. 40517
1-859-277-9215
1-800-372-2991
nhoa@ombuddy.org
www.ombuddy.org
http://chfs.ky.gov/os/omb